Patient safety and quality improvement

Launched in July 2014, the national Patient Safety Collaborative programme was set up with the aim of improving quality and safety in care and drive down risk of harm through the creation of an open and transparent culture that allows continual, system-wide improvements in safety.

West Midlands Patient Safety Collaborative

The West Midlands Patient Safety Collaborative (WMPSC), hosted by the WMAHSN, supports members with innovative solutions to help deliver on improving patient safety. It aims to improve safety and continually reduce avoidable harm by helping organisations to work together to develop, implement, share and spread proven safety practice and interventions based on rigorous, evidence-based scientific methodologies.

The WMPSC focuses on co-design and co-production with members and the spread of successful innovative approaches through a networked approach. The WMPSC continues to nurture and support a region wide network focused on the improvement of patient safety across care settings, enabling sharing of best practice and innovation in patient safety.

The WMPSC approach consists of:

  • Continually support and develop the wider West Midlands safety network
  • Support communities of practice around specific areas of safety
  • Build capability in safety techniques (linked to improved safety culture)
  • Employ specific collaborative programmes to test safety improvements ‘on the ground’ in mixed care settings, evaluating their impact and sharing learning across the wider safety network.

WMPSC is currently supporting a number of healthcare organisations in the West Midlands with four key capability-building approaches in 2017/18: 

  • Supporting teams in the West Midlands who have introduced the Learning from Excellence (positive incident reporting) approach to further develop and embed the technique (appreciative inquiry training)
  • Leading the recruitment of colleagues from the West Midlands with quality improvement skills into the next wave of the UK-wide Q Community (a network of quality improvers supported by NHSI and the Health Foundation)
  • Developing an academic programme to support human factors to staff across the region, taking a wider view of human factors including systems design.  

Patient Safety and Quality Improvement Network 

The Patient Safety (Collaborative) Network offers facilitated specialist patient safety, innovation and learning networks, including the vitally important drug safety element, focusing on our four priorities. 


Patient Safety opportunities for innovation

All members have full access to WMAHSN’s opportunities for innovation process, which is delivered through the Meridian online health innovation exchange and allows them to propose innovative solutions to deliver on improving patient safety, specifically addressing patient safety in the four priority areas and which may need investment to spread at scale and pace across the region. 

Past and current programmes


To access this network, contact Peter Jeffries, Patient Safety Programme Manager, on, 0121 371 8061 or 07866 589235.