National conference celebrates excellence in healthcare

Posted on 23 November 2017 (Permalink)

A sell-out nationwide conference celebrating an initiative aimed at capturing and studying peer reporting excellence in healthcare has taken place at The Vox Conference Centre. 

More than 250 delegates attended the Learning from Excellence (LfE) Community Event, with attendees coming from as far afield as Finland. The LfE project is an initiative that has been running for three years and is led by Adrian Plunkett, Consultant Paediatric Intensivist at Birmingham Women’s and Children’s NHS Foundation Trust and Emma Plunkett, Locum Consultant at University Hospitals Birmingham NHS Foundation Trust.

The LfE team believes that studying excellence in healthcare can create new opportunities for learning and improving team resilience, and the project is supported by Appreciating People and the West Midlands Patient Safety Collaborative.

At the two NHS trusts, LfE aims to identify, appreciate, study and learn from episodes of excellence in frontline healthcare. Other health and social care organisations in the NHS and beyond are also beginning to adopt the Learning from Excellence approach in their areas of practice.

Speakers at the event included the Learning from Excellence team; Appreciating People; Suzette Woodward, Campaign Director for NHS Sign up to Safety; Chris Turner, Consultant in Emergency Medicine at University Hospitals Coventry and Warwickshire NHS Trust; Neil Spenceley, Clinical Lead for the Paediatric Intensive Care Unit in Yorkhill Children's Hospital; and Andy Bradley, Founding Director at Frameworks 4 Change.

Reflecting on the conference, Emma Plunkett said: “We were incredibly pleased with how the day went - it was brilliant to be able to bring everyone together to share their experience of Learning from Excellence and Appreciative Inquiry.  The presentations from the speakers captured the theme of the initiative; emphasising the importance of promoting positive workplaces behaviours and a culture of kindness and compassion.

“I also learnt huge amounts from the teams who have introduced LfE from around the country, and have already made some tweaks to our system at University Hospitals Birmingham.  We've had lots of requests to make it an annual event and which we are looking into.” 

Helen Hunt, Assistant Programme Manager for the West Midlands Patient Safety Collaborative, said: “It has been a privilege to work with Emma and Adrian to deliver what was in my eyes a fantastic event that brought together more than 250 people from across Europe and the UK. “

For more information about Learning from Excellence, visit