New models of out of hospital care: learning from New Zealand

2 May 2017 Health Services Management Centre (Park House), University of Birmingham, Edgbaston, Birmingham B15 2TT

HSMC and the Strategy Unit have arranged a one-day international masterclass to share learning from New Zealand’s primary care networks. There will be a particular focus on their work to develop the Primary Health Care Home based on strong and effective general practice as part of a place-based integrated care system. These primary care networks have evolved over 20-30 years and are highly developed, and are changing the models of care given within primary care and general practice. 

This work to develop a new model of care is focused on meeting the needs of people of all ages who live with multiple long-term conditions whilst assuring rapid access, diagnosis and treatment for those with episodic illness. As the Primary Health Care Home approach is put into place, significant attention is paid to co-designing the model of care with patients, carers and staff.  Extensive work is undertaken in relation to roles and skill-mix, use of technology, electronic patients records, training and development, and overall change management.

The masterclass will be led by Helen Parker and John Macaskill-Smith from the Midlands Health Network in New Zealand. This network covers a large swathe of the Central North Island and is embarked on a major programme of change to embed the ‘Health Care Home’ model in general practices.  The Strategy Unit will share learning from an evidence review of Multispeciality Community Providers and HSMC will reflect on insights from current research projects and wider International experience.

Key topics to be addressed will include:

  • changing the model of care in general practice
  • the use of new technologies
  • new roles for primary care professionals and teams
  • management and leadership of flexible provision

The masterclass is designed for clinical leads and senior managers from within primary care and community services, and colleagues from Clinical Commissioning Groups, NHS and Foundation Trusts, and Sustainability and Transformation Plans who are leading work in primary care. It will also be of interest to those who are leading super-partnerships, GP federations, NHS vanguard projects and urgent care networks.

If you would like to attend, please email Connie Basnett to confirm your place on